All QHY cooling cameras have built-in heating plates to prevent fogging. However, If the ambient humidity is very high, the optical window of the CMOS chamber may have condensation issues. Then try the following:
1. Avoid directing the camera towards the ground. The density of cold air is greater than of hot air. If the camera is facing down, cold air will be more accessible to the glass, causing it to cool down and fog.
2. Slightly increase the temperature of the CMOS sensor .
3. Check if the heating plate is normally working. If the heating plate is not working, the glass will be very easy to fog, the temperature of the heating plate can reach 65-70 °C in the environment of 25 °C. If it does not reach this, the heating plate may be damaged. Please contact us for maintenance.